Finding Hospital Patient Satisfaction Drivers Using Sagata Regression
نویسندگان
چکیده
Executive Summary Regression analysis is a powerful tool for interpreting patient satisfaction surveys. Such analyses can help staff prioritize improvement efforts to increase satisfaction and revenues generated by keeping patients in the system for appropriate care. This paper illustrates several possible regression applications and the special abilities of Sagata software (www.sagata.com) to analyze the effects of categorical factors such as patient illness type and to generate informative 3D surface plots.
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تاریخ انتشار 2005